HARDWARE MAINTENANCE AGREEMENT

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Identification of Parties.

1.    General Undertaking.

        (a)    Scope of Coverage.

        (b)    Changes in Covered Hardware.

        (c)    Exclusions from Covered Hardware.

2.    Hardware Maintenance Services.

        (a)    Preventive Maintenance Service.

        (b)    Remedial Maintenance Service.

                    (i)    Notice and Acknowledgment of Major Alarms.

                    (ii)    Response to Major Alarms.

                    (iii)    Diagnosis and Error Correction Efforts.

        (c)    Other Billable Maintenance Service

3.    Spare Parts and Components.

        (a)    Inventory of Spare Parts.

        (b)    Ownership of Spare Parts.

4.    Certain Customer Responsibilities.

        (a)    Generally.

        (b)    Failure to Comply.

5.    Prices and Payment.

        (a)    Annual Maintenance Fee.

        (b)    Surcharges.

        (c)    Price Changes.

        (d)    Out-of-Pocket Costs & Taxes.

        (e)    Invoices & Payment.

6.    Term, Termination.

7.    Confidential Information.

        (a)    Acknowledgment of Confidentiality.

        (b)    Covenant Not to Disclose.

8.    Nonsolicitation.

9.    Injunctive Relief.

10.    Warranties.

        (a)    Assignment of Manufacturers' Warranties.

        (b)    Warranty on Maintenance Services

11.    Remedies & Liabilities.

        (a)    Remedies.

        (b)    Liabilities.

12.    Notices.

13.    Default.

14.    Disputes, Choice of Law.

15.    Independent Contractor Status.

16.    Security, No Conflicts.

17.    Insurance, Indemnity.

18.    Government Contract Provisions.

19.    Compliance with Export Regulations.

20.    Miscellaneous.

Signature Block

EXHIBIT A (COVERED SYSTEM)

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