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SOFTWARE SUBSCRIPTION AGREEMENT |
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(Below is a sample outline of the major provisions found in this document. The actual document you generate from QuickForms may vary, depending on your answers to questions presented during the online interview). Back to Description Identification of Parties. Definitions. 1. Subscribing to the Service. (a) Initial Service (b) Additional Service 2. Permitted Use. (a) Accessing User Accounts (b) Data Preparation and Configuration (c) Evaluation Use (d) Subscription Type 3. Transfer of Agreement. 4. Term. 5. User & Technical Documentation. 6. Acceptance. 7. Support Service. (a) Web & Hotline Support (b) Service Upgrades (c) Certain Conditions (d) Training 8. Fees & Payment. (a) Subscription Fees (b) Data Storage & Backup (c) Late Payment (d) Certain Taxes 9. Confidential & Proprietary Information. (a) Acknowledgment (b) Covenant (c) Injunctive Relief 10. Warranties. (a) Noninfringement Warranty (b) Performance Warranty (c) Year 2000 Standards (d) Anti-Virus Checking (e) Warranty Disclaimer (f) Not Fault Tolerant 11. Mutual Indemnity. (a) By Company (b) By Customer 12. Limitation of Remedies & Liabilities (a) Remedies (b) Liabilities (c) Relationship to End-Users 13. Notices. 14. Termination. 15. Disputes, Choice of Law. 16. Independent Contractor Status. 17. Security, No Conflicts. 18. Insurance, Indemnity. 19. Compliance with Export Regulations. 20. European Union Residents. 21. Government End-Users. 22. Miscellaneous. Signature Block Exhibit A: Service Level Agreement 1. Definitions. 2. Service Commitment. (a) Service Operation. (b) Call-In Support. (i) Submitting Service Requests. (ii) Severity Level. (iii) Response to Service Requests. 3. Price Credits (or Free Days). 4. Claims Procedure. 5. Termination for Convenience. Attachment: ORDER FORM | ||
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